FLIPSIDE MUSIC - 1673 S. ACOMA ST. DENVER, CO 80223 | MON-FRI: 12-6 SAT-SUN: 11-4
{"id":6651360444469,"title":"Darkglass Alpha Omega Ultra V2 Dual Bass Preamp (W\/ Aux Input)","handle":"darkglass-alpha-omega-ultra-v2-w-aux-input","description":"\u003cp\u003e\u003cstrong\u003eDarkglass Alpha Omega Ultra V2 Dual Bass Preamp (W\/ Aux Input)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Alpha·Omega Ultra is the most versatile bass preamplifier Darkglass has designed. With its two distinct distortion circuits (Alpha and Omega), extremely high dynamic range, six-band active graphic EQ, dedicated headphone output and balanced direct output with switchable digital impulse-response cabinet emulation make for an incredibly complete tool for the modern bass player.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n[TABS]\n\u003ch5\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cb\u003eBlend\u003cbr\u003e\u003c\/b\u003eMixes the clean and processed signals. The clean signal remains at unity gain while the volume of the overdriven signal is set by the Level knob, allowing for fine mix tuning.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eLevel\u003cbr\u003e\u003c\/b\u003eSets the volume of the overdriven signal.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eDrive\u003cbr\u003e\u003c\/b\u003eSets the amount of gain in the overdriven signal.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eBite\u003cbr\u003e\u003c\/b\u003eBoosts High Mids (2.8kHz) for additional presence and definition.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eGrowl\u003cbr\u003e\u003c\/b\u003eShelving Bass Boost for a fatter tone and increased low end saturation.\u003cbr\u003e\u003cb\u003e\u003cbr\u003eMod\u003cbr\u003e\u003c\/b\u003eSelects or mixes between the two distinct distortion circuits: Alpha is punchy, tight with a lot of definition, whereas Omega is simply brutal and raw. On the Darkglass Suite you can assign footswitch control of the Mod to toggle between Alpha and Omega.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eMaster\u003cbr\u003e\u003c\/b\u003eWhereas the Level knob control the output of the overdrive section the Master volume adjusts the overall volume of the unit. Ideal for fine tuning the output on clean mode. It also serves as a DI and headphone volume control. Please note that volume is not affected by this control when the pedal is on bypass.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eBass\u003cbr\u003e\u003c\/b\u003eLow shelf +-12dB @ 80 Hz\u003cb\u003e\u003cbr\u003e\u003cbr\u003eMid bands\u003cbr\u003e\u003c\/b\u003e+-10dB @ 250 Hz, 500 Hz, 1.5 kHz, 3 kHz\u003cb\u003e\u003cbr\u003e\u003cbr\u003eTreble\u003cbr\u003e\u003c\/b\u003eHigh shelf +-12dB @ 5 kHz\u003cb\u003e\u003cbr\u003e\u003cbr\u003eGround lift\u003cbr\u003e\u003c\/b\u003eDisconnects the signal ground on the Direct Output to break any ground loops. Set this switch to either position that has less noise. The switch does not affect the ¼” output.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eCab Sim\u003cbr\u003e\u003c\/b\u003eToggle the cabinet simulation on\/off on the Direct Output. This switch completely bypasses all digital circuits and allows you to get a zero latency signal when needed.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eHeadphones\u003cbr\u003e\u003c\/b\u003eAlpha·Omega Ultra has an internal stereo headphone amplifier capable of driving a minimum load of 16 ohms from the 3.5mm stereo jack. Use the Master volume control to adjust the level.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eUSB\u003cbr\u003e\u003c\/b\u003eA Micro USB B connector allows you to connect the pedal to PC\/Mac to load cabinet simulation impulse responses to the pedal and control various other settings.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eAux In\u003cbr\u003e\u003c\/b\u003eThis 3.5mm stereo input allows you to practice with backing tracks from e.g. your smartphone or laptop. Auxiliary input can only be used with the headphone output. The pedal does not control the level, it must be set from your audio source. Remember to always first set the level low before connecting anything to the aux in!\u003cb\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cb\u003eSpecs\u003c\/b\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cb\u003eDIMENSIONS\u003cbr\u003e\u003c\/b\u003e125x96x57 mm (4,92x3,77x2,24 in)\u003cb\u003e\u003cbr\u003e\u003cbr\u003eWARNING\u003cbr\u003e\u003c\/b\u003eWARNING: When the pedal is on bypass the master volume does not affect the headphone volume. In this case, the total volume is adjustable in Darkglass Suite. With sensitive headphones, the bypass volume can be very loud if not adjusted.\u003cb\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eThe Alpha·Omega Ultra has a current draw of 130mA. Only use a regulated 9V DC adapter with a center-negative plug. Due to ecological reasons, it does not accept batteries. Unregulated power supplies and\/or higher voltages may result in suboptimal noise performance and even damage your unit, voiding the warranty\u003c\/p\u003e\n\u003ch5\u003e\u003cb\u003eReviews\u003c\/b\u003e\u003c\/h5\u003e\n\u003ch5\u003e\u003cb\u003eShipping\u003c\/b\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cb\u003eShipping Policy\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eFlipside Music ships items within 2 days of purchase. UPS, FedEx or USPS will be used to ship your purchase, if you have a preference for another shipping provider, please contact Ike or Dylan and we will work with you and the company you choose.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eInternational orders may be subject to destination countries' sales, VAT or import tax. Please contact your country's duty center, prior to purchase for more information regarding these fees. Flipside Music will not reduce listed price to avoid said duties.\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cb\u003eReturn Policy\u003c\/b\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cb\u003eNew Items\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWe honor a 14 day return window on all new items.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eIf you feel the need to return an item, it must be in the sellable condition, no paint chips, scratches or broken parts. Sellable Condition means that the product(s) is in exactly the same condition as it was when you received it. The item must have all the original packaging, included accessories owner’s manuals and blank warranty card, no sign of wear or abuse.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eUsed and Vintage Gear\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWe honor a 3 day return window on all used and vintage items.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAll our used gear is tested for functionality prior to being available for purchase and therefore only carries a 3 day approval period. If you would like to make a return just let us know within the 3 day window.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eDamaged or Defective Items\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWe visually inspect all items before shipment. If you believe you have received a damaged or defective product, please contact us immediately so we can work through the issue. Guitars, basses, and other equipment returned to us with pick marks, \"buckle-rash\", or any other damage or evidence of use may be subject to a 20% restocking fee, repair charge or disqualification of return. All items must be returned to us in the same condition they were when shipped to qualify. We reserve the right to refuse any return if we determine the item has been misused, modified or damaged by the purchaser. If the item turns out not to be defective upon inspection, we will have to deduct the cost of shipping from your return credit.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eShipping Charges\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eYou will be responsible for the shipping charge for the return of your item, and if your item qualifies for Free shipping on its way to you, this shipping charge will also be deducted from your refund. If your item is determined to be defective, we will pay the shipping charge, equivalent to ground service.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cb\u003eMisc\u003c\/b\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e[\/TABS]\u003c\/span\u003e\u003c\/p\u003e","published_at":"2021-07-31T10:10:30-06:00","created_at":"2021-07-30T19:48:44-06:00","vendor":"Darkglass Electronics","type":"Effects","tags":[],"price":44999,"price_min":44999,"price_max":44999,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":39824001630261,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"AOUV2","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Darkglass Alpha Omega Ultra V2 Dual Bass Preamp (W\/ Aux Input)","public_title":null,"options":["Default Title"],"price":44999,"weight":907,"compare_at_price":null,"inventory_quantity":3,"inventory_management":"shopify","inventory_policy":"deny","barcode":"6430054580427","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0987\/8460\/products\/Alpha-Omega-Ultra-AOUV2-AUX-IN.jpg?v=1627747961"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0987\/8460\/products\/Alpha-Omega-Ultra-AOUV2-AUX-IN.jpg?v=1627747961","options":["Title"],"media":[{"alt":null,"id":22238801756213,"position":1,"preview_image":{"aspect_ratio":1.0,"height":1000,"width":1000,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0987\/8460\/products\/Alpha-Omega-Ultra-AOUV2-AUX-IN.jpg?v=1627747961"},"aspect_ratio":1.0,"height":1000,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0987\/8460\/products\/Alpha-Omega-Ultra-AOUV2-AUX-IN.jpg?v=1627747961","width":1000}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003e\u003cstrong\u003eDarkglass Alpha Omega Ultra V2 Dual Bass Preamp (W\/ Aux Input)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Alpha·Omega Ultra is the most versatile bass preamplifier Darkglass has designed. With its two distinct distortion circuits (Alpha and Omega), extremely high dynamic range, six-band active graphic EQ, dedicated headphone output and balanced direct output with switchable digital impulse-response cabinet emulation make for an incredibly complete tool for the modern bass player.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n[TABS]\n\u003ch5\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cb\u003eBlend\u003cbr\u003e\u003c\/b\u003eMixes the clean and processed signals. The clean signal remains at unity gain while the volume of the overdriven signal is set by the Level knob, allowing for fine mix tuning.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eLevel\u003cbr\u003e\u003c\/b\u003eSets the volume of the overdriven signal.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eDrive\u003cbr\u003e\u003c\/b\u003eSets the amount of gain in the overdriven signal.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eBite\u003cbr\u003e\u003c\/b\u003eBoosts High Mids (2.8kHz) for additional presence and definition.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eGrowl\u003cbr\u003e\u003c\/b\u003eShelving Bass Boost for a fatter tone and increased low end saturation.\u003cbr\u003e\u003cb\u003e\u003cbr\u003eMod\u003cbr\u003e\u003c\/b\u003eSelects or mixes between the two distinct distortion circuits: Alpha is punchy, tight with a lot of definition, whereas Omega is simply brutal and raw. On the Darkglass Suite you can assign footswitch control of the Mod to toggle between Alpha and Omega.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eMaster\u003cbr\u003e\u003c\/b\u003eWhereas the Level knob control the output of the overdrive section the Master volume adjusts the overall volume of the unit. Ideal for fine tuning the output on clean mode. It also serves as a DI and headphone volume control. Please note that volume is not affected by this control when the pedal is on bypass.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eBass\u003cbr\u003e\u003c\/b\u003eLow shelf +-12dB @ 80 Hz\u003cb\u003e\u003cbr\u003e\u003cbr\u003eMid bands\u003cbr\u003e\u003c\/b\u003e+-10dB @ 250 Hz, 500 Hz, 1.5 kHz, 3 kHz\u003cb\u003e\u003cbr\u003e\u003cbr\u003eTreble\u003cbr\u003e\u003c\/b\u003eHigh shelf +-12dB @ 5 kHz\u003cb\u003e\u003cbr\u003e\u003cbr\u003eGround lift\u003cbr\u003e\u003c\/b\u003eDisconnects the signal ground on the Direct Output to break any ground loops. Set this switch to either position that has less noise. The switch does not affect the ¼” output.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eCab Sim\u003cbr\u003e\u003c\/b\u003eToggle the cabinet simulation on\/off on the Direct Output. This switch completely bypasses all digital circuits and allows you to get a zero latency signal when needed.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eHeadphones\u003cbr\u003e\u003c\/b\u003eAlpha·Omega Ultra has an internal stereo headphone amplifier capable of driving a minimum load of 16 ohms from the 3.5mm stereo jack. Use the Master volume control to adjust the level.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eUSB\u003cbr\u003e\u003c\/b\u003eA Micro USB B connector allows you to connect the pedal to PC\/Mac to load cabinet simulation impulse responses to the pedal and control various other settings.\u003cb\u003e\u003cbr\u003e\u003cbr\u003eAux In\u003cbr\u003e\u003c\/b\u003eThis 3.5mm stereo input allows you to practice with backing tracks from e.g. your smartphone or laptop. Auxiliary input can only be used with the headphone output. The pedal does not control the level, it must be set from your audio source. Remember to always first set the level low before connecting anything to the aux in!\u003cb\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cb\u003eSpecs\u003c\/b\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cb\u003eDIMENSIONS\u003cbr\u003e\u003c\/b\u003e125x96x57 mm (4,92x3,77x2,24 in)\u003cb\u003e\u003cbr\u003e\u003cbr\u003eWARNING\u003cbr\u003e\u003c\/b\u003eWARNING: When the pedal is on bypass the master volume does not affect the headphone volume. In this case, the total volume is adjustable in Darkglass Suite. With sensitive headphones, the bypass volume can be very loud if not adjusted.\u003cb\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eThe Alpha·Omega Ultra has a current draw of 130mA. Only use a regulated 9V DC adapter with a center-negative plug. Due to ecological reasons, it does not accept batteries. Unregulated power supplies and\/or higher voltages may result in suboptimal noise performance and even damage your unit, voiding the warranty\u003c\/p\u003e\n\u003ch5\u003e\u003cb\u003eReviews\u003c\/b\u003e\u003c\/h5\u003e\n\u003ch5\u003e\u003cb\u003eShipping\u003c\/b\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cb\u003eShipping Policy\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eFlipside Music ships items within 2 days of purchase. UPS, FedEx or USPS will be used to ship your purchase, if you have a preference for another shipping provider, please contact Ike or Dylan and we will work with you and the company you choose.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eInternational orders may be subject to destination countries' sales, VAT or import tax. Please contact your country's duty center, prior to purchase for more information regarding these fees. Flipside Music will not reduce listed price to avoid said duties.\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cb\u003eReturn Policy\u003c\/b\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cb\u003eNew Items\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWe honor a 14 day return window on all new items.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eIf you feel the need to return an item, it must be in the sellable condition, no paint chips, scratches or broken parts. Sellable Condition means that the product(s) is in exactly the same condition as it was when you received it. The item must have all the original packaging, included accessories owner’s manuals and blank warranty card, no sign of wear or abuse.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eUsed and Vintage Gear\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWe honor a 3 day return window on all used and vintage items.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAll our used gear is tested for functionality prior to being available for purchase and therefore only carries a 3 day approval period. If you would like to make a return just let us know within the 3 day window.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eDamaged or Defective Items\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWe visually inspect all items before shipment. If you believe you have received a damaged or defective product, please contact us immediately so we can work through the issue. Guitars, basses, and other equipment returned to us with pick marks, \"buckle-rash\", or any other damage or evidence of use may be subject to a 20% restocking fee, repair charge or disqualification of return. All items must be returned to us in the same condition they were when shipped to qualify. We reserve the right to refuse any return if we determine the item has been misused, modified or damaged by the purchaser. If the item turns out not to be defective upon inspection, we will have to deduct the cost of shipping from your return credit.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eShipping Charges\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eYou will be responsible for the shipping charge for the return of your item, and if your item qualifies for Free shipping on its way to you, this shipping charge will also be deducted from your refund. If your item is determined to be defective, we will pay the shipping charge, equivalent to ground service.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cb\u003eMisc\u003c\/b\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e[\/TABS]\u003c\/span\u003e\u003c\/p\u003e"}

Darkglass Alpha Omega Ultra V2 Dual Bass Preamp (W/ Aux Input)

Product Description

Maximum quantity available reached.

Darkglass Alpha Omega Ultra V2 Dual Bass Preamp (W/ Aux Input)

The Alpha·Omega Ultra is the most versatile bass preamplifier Darkglass has designed. With its two distinct distortion circuits (Alpha and Omega), extremely high dynamic range, six-band active graphic EQ, dedicated headphone output and balanced direct output with switchable digital impulse-response cabinet emulation make for an incredibly complete tool for the modern bass player.

 

Sku: AOUV2

Blend
Mixes the clean and processed signals. The clean signal remains at unity gain while the volume of the overdriven signal is set by the Level knob, allowing for fine mix tuning.

Level
Sets the volume of the overdriven signal.

Drive
Sets the amount of gain in the overdriven signal.

Bite
Boosts High Mids (2.8kHz) for additional presence and definition.

Growl
Shelving Bass Boost for a fatter tone and increased low end saturation.

Mod
Selects or mixes between the two distinct distortion circuits: Alpha is punchy, tight with a lot of definition, whereas Omega is simply brutal and raw. On the Darkglass Suite you can assign footswitch control of the Mod to toggle between Alpha and Omega.

Master
Whereas the Level knob control the output of the overdrive section the Master volume adjusts the overall volume of the unit. Ideal for fine tuning the output on clean mode. It also serves as a DI and headphone volume control. Please note that volume is not affected by this control when the pedal is on bypass.

Bass
Low shelf +-12dB @ 80 Hz

Mid bands
+-10dB @ 250 Hz, 500 Hz, 1.5 kHz, 3 kHz

Treble
High shelf +-12dB @ 5 kHz

Ground lift
Disconnects the signal ground on the Direct Output to break any ground loops. Set this switch to either position that has less noise. The switch does not affect the ¼” output.

Cab Sim
Toggle the cabinet simulation on/off on the Direct Output. This switch completely bypasses all digital circuits and allows you to get a zero latency signal when needed.

Headphones
Alpha·Omega Ultra has an internal stereo headphone amplifier capable of driving a minimum load of 16 ohms from the 3.5mm stereo jack. Use the Master volume control to adjust the level.

USB
A Micro USB B connector allows you to connect the pedal to PC/Mac to load cabinet simulation impulse responses to the pedal and control various other settings.

Aux In
This 3.5mm stereo input allows you to practice with backing tracks from e.g. your smartphone or laptop. Auxiliary input can only be used with the headphone output. The pedal does not control the level, it must be set from your audio source. Remember to always first set the level low before connecting anything to the aux in!


DIMENSIONS
125x96x57 mm (4,92x3,77x2,24 in)

WARNING
WARNING: When the pedal is on bypass the master volume does not affect the headphone volume. In this case, the total volume is adjustable in Darkglass Suite. With sensitive headphones, the bypass volume can be very loud if not adjusted.

The Alpha·Omega Ultra has a current draw of 130mA. Only use a regulated 9V DC adapter with a center-negative plug. Due to ecological reasons, it does not accept batteries. Unregulated power supplies and/or higher voltages may result in suboptimal noise performance and even damage your unit, voiding the warranty

Shipping Policy

Flipside Music ships items within 2 days of purchase. UPS, FedEx or USPS will be used to ship your purchase, if you have a preference for another shipping provider, please contact Ike or Dylan and we will work with you and the company you choose.


International orders may be subject to destination countries' sales, VAT or import tax. Please contact your country's duty center, prior to purchase for more information regarding these fees. Flipside Music will not reduce listed price to avoid said duties.

New Items

We honor a 14 day return window on all new items.

If you feel the need to return an item, it must be in the sellable condition, no paint chips, scratches or broken parts. Sellable Condition means that the product(s) is in exactly the same condition as it was when you received it. The item must have all the original packaging, included accessories owner’s manuals and blank warranty card, no sign of wear or abuse.

Used and Vintage Gear

We honor a 3 day return window on all used and vintage items.

All our used gear is tested for functionality prior to being available for purchase and therefore only carries a 3 day approval period. If you would like to make a return just let us know within the 3 day window.


Damaged or Defective Items

We visually inspect all items before shipment. If you believe you have received a damaged or defective product, please contact us immediately so we can work through the issue. Guitars, basses, and other equipment returned to us with pick marks, "buckle-rash", or any other damage or evidence of use may be subject to a 20% restocking fee, repair charge or disqualification of return. All items must be returned to us in the same condition they were when shipped to qualify. We reserve the right to refuse any return if we determine the item has been misused, modified or damaged by the purchaser. If the item turns out not to be defective upon inspection, we will have to deduct the cost of shipping from your return credit.


Shipping Charges

You will be responsible for the shipping charge for the return of your item, and if your item qualifies for Free shipping on its way to you, this shipping charge will also be deducted from your refund. If your item is determined to be defective, we will pay the shipping charge, equivalent to ground service.